TAIWO OMOLARA BUKOLA
Quality Assurance (QA) Analyst Trainee | Digital & IT Professional
Lagos, NG.About
Highly analytical and detail-oriented professional with a strong foundation in Computer Science, currently advancing expertise as a Quality Assurance Analyst Trainee through the 3MTT Program. Leverages comprehensive experience in IT support, digital marketing, and content creation to drive user-focused problem solving and ensure robust system performance. Eager to apply hands-on knowledge in software testing, test case development, and defect reporting to enhance product quality and user experience.
Work
PARVINA COUTURE ATELIER
|Social Media & Brand Manager
Lagos, Lagos, Nigeria
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Summary
Managed brand communications and content strategies, significantly increasing customer engagement across diverse digital platforms.
Highlights
Developed and executed comprehensive content strategies, enhancing brand visibility and online presence across multiple digital channels.
Increased customer engagement through targeted digital campaigns and strategic social media initiatives, optimizing audience reach.
Coordinated end-to-end content creation, editing, and publishing workflows, ensuring consistent brand messaging and high-quality output.
Freelance
|Content Creator & Digital Strategist
Lagos, Lagos, Nigeria
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Summary
Orchestrated content calendars and produced educational and promotional video content to optimize audience engagement and content effectiveness.
Highlights
Planned and executed strategic content calendars, ensuring timely delivery and alignment with client objectives and market trends.
Produced and edited high-quality educational and promotional video content, enhancing brand storytelling and expanding audience reach.
Analyzed performance metrics to continuously improve audience engagement and content effectiveness, driving data-informed strategic decisions.
HIGHBEE ENTERTAINMENT
|Verification Officer
Lagos, Lagos, Nigeria
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Summary
Investigated and resolved user complaints, provided essential software support, and managed inventory reporting to ensure seamless operational flow.
Highlights
Investigated and meticulously documented numerous user complaints and operational issues, leading to effective resolution and improved user satisfaction.
Provided critical software support and troubleshooting, reducing system downtime and enhancing overall user productivity.
Monitored office systems and efficiently responded to user support requests, maintaining operational continuity and minimizing disruptions.
Assisted with comprehensive inventory reporting, ensuring accurate tracking and optimal allocation of resources.
NIGERIA CIVIL AVIATION AUTHORITY (NCAA)
|IT Officer
Lagos, Lagos, Nigeria
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Summary
Installed, configured, and maintained critical IT infrastructure and applications, ensuring seamless organizational operations and user support.
Highlights
Installed, configured, and maintained essential software and network infrastructure, ensuring high availability for critical operational systems.
Provided robust support for servers, routers, switches, and office applications, resolving technical issues promptly and efficiently.
Optimized network performance and security protocols, contributing to a stable and reliable IT environment for all users.
Education
Federal Polytechnic, Ilaro, Ogun State
Higher National Diploma (HND)
Computer Science
Certificates
Quality Assurance (QA) Analyst Trainee
Issued By
3MTT Program
Social Media Management & Content Creation
Issued By
Jobberman & SLA
Videography & Photography
Issued By
House of Tara
Digital Marketing Certification
Issued By
Adwords Consult
Skills
Quality Assurance & Testing
Software Testing, Quality Assurance, Test Cases, Bug Reporting, User Acceptance Testing (UAT), Quality Assurance Processes.
IT Support & Operations
Problem Solving, Documentation, MS Office, IT Support, Troubleshooting, Network Infrastructure, Server Management, Office Applications.
Digital Marketing & Content Creation
Digital Marketing, Content Strategy, Social Media Management, Content Creation, Canva, CapCut, Adobe Premiere Pro, Videography, Photography, Brand Communications.
Professional Attributes
Analytical Thinking, Attention to Detail, Communication Skills, Time Management, Leadership, Adaptability, Fast Learner, Team Collaboration.